Fix the issue with NT's slow internet, frequent disconnects, and inability to load on its own

The starting point of NT

National Telecom Public Company Limited (NT), formed by the merger of two major companies: Telecom of Thailand Public Company Limited (TOT) and Communications Authority of Thailand (CAT), both state-owned enterprises.

In early 2021, this consolidation aimed to enhance efficiency in managing digital infrastructure operations, enabling a broader and more comprehensive range of services. These include broadband internet services and NT 5G wireless services, designed to maximize benefits for users.

Issues with using NT internet from users

Even though the companies merged to strengthen their operations, issues with using NT internet still occur frequently. This has led to various hashtags trending on social media platforms such as  #NetNT crashes, #NT crashes, #ntmobile signal loss, #TOT crashes, #cat crashes and so on. These incidents have caused frustration and dissatisfaction among users due to delayed problem resolutions that often take several days, even after contacting NT's service provider, NT Contact Center 1888, as shown in the example image.

How to handle slow NT internet, erratic internet signal, and lengthy loading

1. Verify whether or not there is a normal connection between the LAN cable and the router to the computer.

2. Check for power by flipping the router's switch off and on. All the channels are normal if the light is on. If the light is blinking abnormally, speak with the service staff so they can make any necessary adjustments.

3. Check the IP address or IP gateway to see if the network system is functioning normally. If the LAN cable is damaged, contact the network service provider at any of the service centers, whether it's home internet, TOT internet, NT home, or NT mobile.

If following the recommended steps still doesn't resolve the issue, try this:

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